Managed Services
Speroteck’s Managed Services offer a subscription support service optimized to effectively
manage your eCommerce store. Your online store is under constant surveillance, ensuring 24/7
monitoring and rapid issue resolution
You deserve the Piece of Mind
Experienced account managers will see to it that your online store is functioning as it should
System monitoring to keep your server running smoothly. This will ensure customers can shop at your online store at any moment without an interruption.
The assigned resource will address your questions and concerns quickly
Speroteck Managed Services keeps you and your business in good hands. More free time to concentrate on growing your business.
As part of the Managed Services, you also get 10 hours monthly for any need. Additional time beyond 10 hours per month will be provided on a time and materials basis at discounted rate.
Interested?
24/7 Access to our Ticketing System
Access to our Support System. Send emails 24 hours a day.
10 monthly hours free
If you use more than 10 hours, it will be billed at a discounted rate.
Regular System & Ticket Status Reports
You will receive a daily/weekly report with hours used.
Dedicated Account Manager
Having a personal Account Manager ensures personalized support, streamlined communication, and a dedicated advocate for your needs.
Constant System Monitoring
Hooking your website to our “life support” ensuring uninterrupted operations and swift issue resolution for optimal performance.
Site down or Critical issues
Urgent matters addressed within 4 business hours.
